BA craft interview questions for insurance roles
89 questions from core to advanced: concepts, calculations, whiteboard diagrams, SQL, scenarios and behavioural. Answer out loud first, then reveal the model answer and example. Mark each one practised when you can answer it without looking.
Practised 0 of 89
What artefacts would you produce on an insurance project?
- BRD / FRD, product configuration and rating specs.
- Process maps, user stories with Gherkin criteria, decision tables.
- Data mapping for APIs, UAT scenarios with expected premiums, traceability matrix.
Write acceptance criteria for an IDV deviation rule.
- Given system IDV ₹5,00,000, when the user enters ₹5,60,000 (+12%), then the quote proceeds.
- When the user enters ₹6,00,000 (+20%), then the proposal is referred to an underwriter and cannot be issued without approval.
- Boundary tests at exactly −15% and +15%.
How do you run impact analysis on a new IRDAI circular?
- Read and summarise obligations with the compliance team.
- Map to products, journeys, systems, documents, communications and regulatory returns.
- Size changes, effective-date rules, plan regression, get sign-off, track to closure.
Why must rate tables be effective-dated?
- Rates change by notification (TP slabs, GST).
- Quotes, endorsements and renewals must use the rate valid on the relevant date.
- Never overwrite: add a new row with a start date and close the old row.
What KPIs would you track for a digital motor renewal journey?
- Renewal conversion, drop-off by step, STP rate.
- Time to renew, payment failure rate, NCB carry-forward accuracy.
- Complaints and call-centre deflection.
How do you validate a rating engine during UAT?
- Build expected-result sheets from the rating spec, for example a spreadsheet that works each quote out step by step.
- Cover every slab boundary, zone, age band, discount cap and NCB slab.
- Compare engine output line by line, not just totals; log differences with the formula.